How do you address the needs of a learner in a structured way? In South Africa, teachers use individual support plans.

Parents, family members, teachers, psychologists and other stakeholders involved meet on a regular basis to discuss learners’ specific problems identified by the teacher. It doesn't matter whether it concerns emotional, social or academic problems. The team brainstorms ideas to address the challenge(s) and draws up an individual action plan. At the end of the day everyone goes home with a clear, well-defined task to support the child in- and outside the classroom.

Educational staff member Albertyn testifies that every action plan needs to have an individual focus. After all, learners differ a lot from each other and have different needs: "We know that every child can learn. But they learn differently."